Why is my order still 'processing'?

If your order status appears as 'Processing', this usually means that either our accounts team has not yet been able to locate or verify your payment, or more rarely, that our system has automatically flagged your item for security reasons (ie. when your order is made through an IP address from an overseas location or for another reason). Generally speaking, if your order is still shown 'Processing' 2-4 days after your purchase date, that is very likely your payment has NOT been successfully verified and paid into our account. Please prepare your payment details and contact our customer service department by simply lodging a ticket for a 'Payment' related enquiry: https://www.factoryfast.com.au/contact