My item arrived with a missing part, what can I do?

Whilst regretful, please understand that this is not deliberate and that sometimes a product is supplied to us incorrectly, with some parts missing from the box. We often find smaller parts are tucked away in the box, often amongst packaging, and can sometimes be missed. Please be advised that sometimes the products we sell will differ from the description in the user manual. It is for this reason we recommend that you compare the product you received to the original advertisement from our website listing directly. If there is a part missing, please contact us so that we can offer our assistance by lodging a warranty claim here; https://www.factoryfast.com.au/contact