Our products are typically dispatched from our warehouse within 1 - 3 business days from the time we process your payment. Please allow up to 10 working days for our delivery partners to deliver your item once it has been dispatched.
We have partnered with Australia’s leading courier company Toll IPEC, and the corporate division of Australia Post (eParcel) to ensure fast, safe and efficient shipping right around Australia. For larger items which need to be sent via courier a street address is mandatory. Rest assured that we will use the most efficient one depending on the product and your area. Through our strong delivery partner relationships we can deliver to your home, workplace, PO Box – even if you’re rural / regional based. For peace of mind, all items are covered with full postage insurance and a tracking number.
Payment:
We accept payment via MasterCard, Visa, Paypal, Bank Cheque, Bank Deposit and Money Order.
Warranty:
If this product is found to be either faulty or “dead on arrival” (DOA) within 14 days from the date of dispatch, FactoryFast.com.au will replace your product, subject to our Returns Policy. This product comes with a 30 days warranty. Authorised returns must be returned back to us within 7 days. For assistance with warranty and returns, please Contact Us
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